Barnes & Noble’s Dirty Little Secret: A Partnership With Author Solutions

Barnes & Noble’s self-publishing platform – Nook Press – launched a selection of author services last October including editing, cover design, and (limited) print-on-demand… without disclosing that some services are fulfilled by the gigantic vanity press operation Author Solutions.

This post is from 3 March 2015. It has not been updated except to clean up broken links, but it’s important to preserve these older posts on author exploitation. Comments remain open.

Absent that disclosure, immediate speculation surrounded who exactly was providing these services, with many – including Nate Hoffelder, Passive Guy, and myself – speculating it could be Author Solutions. However, there was no proof. Until now.

A source at Penguin Random House has provided me with a document which shows that Author Solutions is secretly operating Nook Press Author Services. The following screenshot is taken from the agreement between Barnes & Noble and writers using the service. Read More…

Media Bias and Amazon

Statements from either side in the Amazon-Hachette dispute have been thin on the ground. Both companies are said to have signed NDAs – restricting formal comments while negotiations are ongoing – but Hachette has been leaking to reporters, and marshaling authors and industry figures in its defense, leading to an extremely one-sided depiction of events in the media.

Which is fine, it’s a pretty standard negotiation tactic, and a clever one if media conglomerates like Bertelsmann (part-owner of Penguin Random House), CBS (owner of Simon & Schuster), and NewsCorp (owner of HarperCollins and Harlequin) are rooting for your team.

What concerns me is that media outlets – even those not in the same corporate family as those publishers with a vested interest in the outcome – are taking the Hachette leaks as the complete and unvarnished truth. Read More…

Writer’s Digest Dumps Author Solutions 

Writer’s Digest has terminated its partnership with Author Solutions. Abbott Press – the imprint launched by Writer’s Digest, parent company F+W Media, and white-label vanity press provider Author Solutions – is still operational, but all ties to Writer’s Digest have been cut. This post is from 23 June 2014. It has not been updated except to clean up broken links, but it’s important to preserve these older posts on author exploitation and the comments remain open. It appears that Abbott Press will now be run directly as yet another Author Solutions brand but Writer’s Digest and F+W Media will have no further connection with it. (If you are unfamiliar with Author Solutions and its awful history, this will bring you Read More…

How The Author Solutions Scam Works

The more you study an operation like Author Solutions, the more it resembles a two-bit internet scam, except on a colossal scale. Scammers work on percentages. They know that only a tiny fraction of people will get hoodwinked so they flood the world’s inboxes with spammy junk.

While reputable self-publishing services can rely on author referrals and word-of-mouth, Author Solutions is forced to take a different approach. According to figures released by Author Solutions itself when it was looking for a buyer in 2012, it spent a whopping $11.9m on customer acquisition in 2011 alone.

Author Solutions also needs to aggressively pursue new business because its existing customers don’t come back for more. According to figures released by CEO Andrew Phillips, Author Solutions and its subsidiaries have published 225,000 titles by 180,000 authors – an average of 1.25 titles per author. The lack of repeat business is in stark contrast to someone like Smashwords which has 310,168 titles from approximately 80,000 authors – an average of around 3.88 per author. Read More…