Time To Ditch Mailchimp?

Mailchimp attracted extreme criticism this week when it became clear how its new marketing services would impact its core email offering — particularly in terms of pricing — leading many long-time users to start explore alternatives (including this one).

I have been a loyal and happy Mailchimp customer for over eight years. I have also recommended Mailchimp to thousands of other authors. There have always been cheaper services, or those with more bells-and-whistles when it comes to advanced automation options and the like, but — for me at least — Mailchimp was always the perfect combination of price, user friendliness, and reliability.

Until yesterday. Read More…

Book of the Year for Authors: Newsletter Ninja

I’ve been self-publishing for seven years. That’s quite a long period to be screwing up almost the entire time, but I managed it! My whole approach to email was backwards. I did all the don’ts, ignored all the warnings, missed out on so many opportunities to build myself a happy and engaged audience of readers that it causes me literal pain when I think about it. I don’t say this to elicit sympathy. Rather, I hope that my long experience of doing exactly the wrong things can act as a deterrent—a giant sign made of bones spelling out “Here Be Wolves.”

What did I do exactly? I only emailed people when I had a new release. I thought I was being considerate and not clogging up everyone’s inboxes when, in reality, I was only turning up at their door when I wanted something: their money. This was compounded by my slow production speed, particularly with those painstakingly researched historical novels I seem to enjoy writing for some reason. That problem was further exacerbated by working in more than one genre, so the books came out even slower and the emails were even less frequent. Clearly, I felt I wasn’t antagonizing my most loyal readers enough with this set-up, so I decided to have one Frankenlist—my fiction and non-fiction peeps all lumped together—neatly ensuring that everyone really wouldn’t care about at least 50% of the (increasingly infrequent) messages I was sending out. Read More…