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Having a big email list is great, but utterly pointless if your open rate is in the toilet. Quantity might get the headlines but it’s quality which pays the bills.
You need engaged subscribers, ones that care about getting your emails, people who open your messages and act on the contents. If you are putting effort into growing your subscriber count but not proactively taking steps to assist open rates, then all you’re really doing is bailing out your boat with a leaky bucket.
People often say things like “it’s natural for open rates to fall over time” – and that’s true… if you do nothing about it. Also, there are plenty of practices you might inadvertently engage in which might accelerate the natural wastage you tend to get over time. But there’s also plenty you can do to address falling open rates and even reverse them. Read More…
What truly makes something go viral? It’s hard to say.
Sure, afterwards, we can all point to something — with the crystal clear vision bestowed by hindsight — and list off elements which contributed to the explosion: it had a cute dog bouncing on a trampoline or just the right amount of indignation, it was funny and there was a well chosen emoji, it was topical or it tapped into some lingering but unspoken resentment about a hot button issue… that list could go on forever.
Trying to assemble a Franken-thing that ticks all those boxes will quickly show you that this retrospective diagnosis is missing something — the X-factor that makes one thing go viral and another thing, which was very like it (or even “superior” in many ways), do the exact opposite. Read More…