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A situation blew up at Amazon over the weekend which is ghosting most KDP ebooks (and many Amazon imprint titles) for international readers who use the US Kindle Store — which has also exposed a glaring security problem. Amazon appears to be unaware of either issue.
This issue — which is either a bug or a very badly bungled roll-out — is causing great confusion as its effects are only visible to those outside the USA, which might explain why Amazon has been so slow to address it, or even understand the problem, it seems.
The first reports of this issue were from a few weeks ago when Australian readers who use the US Kindle Store were unable to see a handful of new releases. It seems to have spread significantly since then. This weekend I noticed the issue myself for the first time. Buy buttons had disappeared from a couple of my ebooks and they were no longer appearing in Search results or on my Author Page. It was as if they had been ghosted. Read More…
A real horror story has been slowly building for the last year or so and I’m getting a lot of emails on the topic so it’s time to deal with this head-on: what the hell is going on with Also Boughts?
For those unaware, the strip of books right which are usually placed underneath your product description on Amazon, headlined with “Customers who bought this item also bought” are popularly known as “Also Boughts” and have become the subject of much attention lately, as our knowledge of their importance grows in tandem with Amazon’s seeming desire to muck about with them.
First their importance: if you have read Amazon Decoded you will already know just how critical Also Boughts are and can skip ahead. For the rest of you, Amazon’s system is always trying to determine what kind of products you personally are most likely to purchase, so that it can display more of those to you. One thing it looks at very closely is the connection between products. People who buy printers tend to buy ink, for example, and recommending a printer-buyer some ink to purchase will elicit a lot of clicks. Read More…